Monday, December 29, 2008

My article on scapegoat creators

Scapegoat Creators : The Biggest Malignancy in an Organization -- Manishankar Chakraborty
Organizations are facing a tremendous challenge in managing the problem creators. It has always been felt that organizations tend to avoid small mishaps by terming them as occasional happenings but in the true sense they are the symptoms for that dreadful cancer which is growing in the organization. Scapegoat creators are the biggest killers for organizations of any magnitude and if not addressed at the right time, they often lead to closing down the shutters.
© 2008 The Icfai University Press. All Rights Reserved


Read an article of mine on SME

Daily News & Analysis Friday, October 17, 2008 3:34:00 AM Permission to reprint or copy this article or photo must be obtained from
Awareness call
Manishankar Chakraborty

The fundamentals for a big enterprise and for a small and medium enterprise remain the same. Both require what forms the core of any business entity, though their importance may vary. The macro and micro indicators for both remain the same, barring minor alterations depending upon the business environment.A few of the key fundamentals which need to be managed are:Seed capital: All organisations need a starting capital, or what is commonly referred as seed capital. For an SME, the amount may be small but its importance is big. However, the present liquidity crunch is a spanner in the works not just for SMEs but for the biggies too.Business model: The success or failure of an organisation depends on the business model formulated by the entrepreneur. Understanding the importance of stakeholders and involving them at the right time for the right input by providing them the right motivator goes a long way in making a well oiled business model. Changes in the business environment call for flexibility on the part of the business model, as companies of all sizes are exposed to all these variables. Stakeholder relationship: Stakeholders form the core of all organisations. Successful entrepreneurs are those who understand this and involve them in every step.Managing employees: SMEs must manage the human element in a way which makes them perform to the best of their abilities. People responsible for making organisational decisions should understand the nitty-gritty of the human factor so that their decisions do not offend employees. Suitable rewards for performers and recognition of extraordinary performances goes a long way in making employees feel a sense of belongingness to the organisation. Entrepreneurial spirit: Start-ups have an entrepreneurial spirit mainly because the entrepreneur brings in that element with his own drive and efforts. As the organisation starts to scale up its operations, this spirit starts to fade. An SME set up should necessarily possess the entrepreneurial spirit as, given its small size, this spirit helps in developing a cohesive unit.Business environment: The business environment is highly competitive. With America and Europe undergoing a financial crisis and emerging econo-mies like India and China on notice, it is important for to understand the shifting sands and align accordingly. SMEs may need to tap newer markets, bring in new products and retrain employees for new jobs.Managing finances: The threat to survival has compelled organisations of all stature to reduce costs by investing optimally, that too in areas which are responsible for bringing in healthy returns to investors. Bigger enterprises may use different tools, techniques and technologies to leverage the same. While SME set-ups may not take the help of technology to that extent, even for them, money saved is money earned. Institute-industry interface: SMEs should take advantage of industry-institute linkages offered by colleges/universities/institutes offering professional courses. These platforms would be the ideal ground to tap new employees and also for testing of new business ideas. Long term tie-ups through projects and research plans would create the right bonding between the academia and industry, which, in turn, would enable SMEs to look beyond their routine prism. Chakraborty is with Knowledge Horizon, a training and consultancy company headquartered in Dubai. He can reached on maniisonline


Sunday, December 28, 2008

An Interesting blog

Boomerang Recruitment : A Strategic Tool for Rehiring Exceptional Talent -- Rashmi Joshi; Recruitment Dynamics -- Manishankar Chakraborty; Recruitments in - 76k - Cached - Similar pages

Source -

My article on "Embracing Mediocrity at the Cost of Productivity"

Embracing Mediocrity at the Cost of Productivity -- Manishankar Chakraborty
The ever-increasing competition among organizations has made them running helter-skelter for unique and novel way of managing their enterprises. However, this fight for the survival of the fittest has also given rise to managers promoting their own vested interests at the cost of the organization. Productivity has always been a directly proportionate variable to meritocracy. In this new avatar of modern-day management, mediocrity has no place in a successful organization. This article discusses issues related to the impact of mediocrity on productivity across departments in an organization.
© 2007 The Icfai University Press. All Rights Reserved

Friday, December 26, 2008

My Article on searching for better profits

This is an article published in the renowned Indian daily-The Indian Express.Read and Comment.

My article on Decision Making

Decision-Making : Looks so Easy, Yet so Hard -- Manishankar Chakraborty
Decision-making is a complicated process where the consequences can be good or bad depending on the prevailing situations and the decisions taken. In spite of the fact that all and sundry are involved in the decision-making process, very few understand the implication of a decision till they encounter negative consequences. Understanding various decision-making tools will allow businessmen/managers to leverage on these tools to take not only business decisions but also the day-to-day decisions.
© 2008 The Icfai University Press. All Rights Reserved


A new link to read

Wednesday, December 24, 2008

My article on Recession and Students

The article published in the leading daily of central India, The Hitavada, dated 23rd December 2008 talks about the present downturn witnessed in the global economy and its impact on the Indian students.There are some measures which can be taken to survive the down turn though, they are presented in the article. Read and comment.

Monday, December 22, 2008

My article on E-learning

The Learning and Development domain of modern day organization has undergone a change.E-learning is one of the contemporary tools which is having a better impact on the organizations returns on training and development investments. This article of mine published in The Hitavada, a leading Central Indian daily details e-learning as a new tool for organizations of all stature.

Management Trainers and Consultants in India provides a list of management trainers and consultants in India, who can provide a host of services required by private organizations, public bodies and institutions.It provides the brief profile of all the individuals, along with their core competencies and past experiences.Its indeed a one stop shop and the list is growing continuously.

My article on Career Planning

Career Planning and Implementation : A Jigsaw Puzzle -- Manishankar Chakraborty Manishankar Chakraborty
Decisions made in haste are decisions made in waste and career moves are no exception. So, better make those career moves carefully. Learning, unlearning and relearning are the keys to success for any professional as employers prefer the proverbial jacks of all trades rather than masters of one.
© 2007 The Icfai University Press. All Rights Reserved

Thursday, December 18, 2008

My article on UAE as a career destination

My five visit to the UAE, in the last nine months made me understand the nuances of UAE as a career destination from the secondary sources as well as from my own observation and understanding. I converted that into an article published in the Hitavada, leading English daily of Central India, dated 16th December 08.Read and comment.

Wednesday, December 17, 2008

One of my articles on Higher Education in India

Higher Education Services : Marketing Challenges - - Manishankar Chakraborty
The success of an institute of higher learning is not solely dependent on the physical evidence. The balance is maintained between the physical evidence and people, notably faculties and staff with the right process in place. Marketing mix has always been the fundamental of strategy formulation for all the marketers. Analyzing and interpreting all the four P's namely, Product, Price, Promotion, and Place is fundamental for all the strategies, be it related to promotional offers, setting up of distribution channels, territory allotment to salesforce, etc. Product marketers considered these variables as the foundation brick for every marketing and related activities.
© 2007 The Icfai University Press. All Rights Reserved

Monday, December 15, 2008

My paper in JIMS 8M Journal on"Indian Management-A Global Model"


Read the piece on Indian Management-A global model written by me which gives a global and local perspective of the Indian management model, which catapulted many Indian companies to the crescendo.

Thursday, December 11, 2008

My article on How to Manage during Recession/Slowdown

Managing Turbulence -- Manishankar Chakraborty
The global economy is witnessing a free fall and Indian companies are also being hit by this phenomenon. Companies across sectors are resorting to cost-cutting by offering pink slips to the non-performers. The day of equilibrium is a thing of the past. Global economies are witnessing topsy-turvy changes within short spans owing to factors like global inflation due to skyrocketing oil prices, shortage of food stuffs, subprime crisis of the US and a host of other geo-political reasons. This article discusses how the organization and employees collectively can handle such challenges in the overall interest of all the stakeholders.
© 2008 The Icfai University Press. All Rights Reserved

Tuesday, December 9, 2008

My article on Performance Management System.....Read and Comment

Performance Management System : A Strategic Tool for Competitive Advantage -- Manishankar Chakraborty
Performance Management System (PMS) is the key to the success of any organization. Modern-day organizations may have embraced technology with aplomb; however, there is no substitute for the human element. Moreover, the emergence of new generation sectors has given a higher standing for the human factor within an organization. Human resource managers across the globe are finding it very difficult to attract and retain talent. In such a scenario, the need for a proper PMS has become all the more important. Companies from knowledge sectors have devised novel PMSs which are considered benchmarks by organizations across sectors. The need for an inside-out and outside approach is the key to the framing of PMS-related strategies as PMS is now a part of a strategic tool. The human element within an organization has enabled the company to lead the race in the corporate sprint, primarily because the emergence of the services-based business model has made the internal customers (read as employees) an indispensable lot.
© 2008 The Icfai University Press. All Rights Reserved

Monday, December 8, 2008

Read one on Employee Bonding from the leading daily-The Indian Express

The article has been published in the Indian Express, a leading Indian daily which talks about the importance of employee bonding in organizations of all stature-large, medium and small. Read to know more and publish your comments so that we learn symbiotically.

Some of Interesting links to read............from DEVELOPMENT
Career vs. Cricket : Drawing Parallels -- Manishankar Chakraborty
Today, many new sectors have sprung up which are absorbing professionals from diverse fields. A smooth transition can happen only if one has a concrete plan and develops sync between the first innings and second innings.
© 2007 The Icfai University Press. All Rights Reserved )
(After visiting the URL shown above,select my name from the list of experts and send in your query please) ISSUE
American Recession : Impact on the Indian Job Market -- Manishankar Chakraborty
Recession is a malady that brings in decreased revenues (as most of the players retreat into their shells) and lowers production as consumption comes down, which leads to people either being given the pink slips or asked to work for reduced pay packages.
© 2008 The Icfai University Press. All Rights Reserved)
(After visiting the URL shown above, click into the editorial team)$0!249

Saturday, December 6, 2008

Management perspective to a menace

Terrorism is a global problem cutting across nations, religions, faiths and threatning the very survival of the human kind.Why has this problem surfaced? Is this a management problem and what could be the possible ways of tackle it?Can force be the only remedy or it has to be a mix and match of all other tools available at the disposal of every global citizen? Lot of questions without direct, readymade answers.India had been a victim since ages and its only in the last few years, the global peers has understood the challenges and hardships encountered by this big democracy. I am neither a security analyst, nor a government administrator, however, being a management trainer and consultant I can see this problem as a management problem happening in organizations and industries, albeit having a bigger magnitude and ramification. In my perspective, there is no quick fix solution to this menace, and it has to be dealt with a multipronged strategy.On one hand special groups need to understand the grievances of those who have adopted this path after leaving the mainstream, on the other hand full proof, impregnable secruity measures should be put in place so that loss of innocent life and property is averted. Sounds pretty easy, but I know its very difficult and challenging. What is needed is a concerted effort by all the nations-the ones badly affected, the ones moderately affected and the ones not yet affected.The ones not yet affected may feel that they can stay away from such forums, but believe me its like a malignant tumour which can pass on the body through the arteries, veins, body fluids, which in this case would be a globalized set up.Its time when we join hands irrespective of our ethnicity, caste, creed and religion to enable our friends shun violence and come back to the mainstream, by understanding them and at the same time collaborate for global measures which enhances the security of the mankind. If we can fight dreaded killer like AIDS and other epidemic and pandemic,we can also deal with this menace provided we are sincere towards the cause.

From an Indian erspective,I propose some moves which can be analyzed by the decision makers including all the citizens, NRI, PIO etc. to check for their viability, applicability and do an impact analysis before actually taking it forward.India has to have a team comprising of experts from different fields like psychology, human behaviour and relationship development, religous experts from different faiths but with the objective of understanding and solving the problem on a win-win basis, empathetic common citizens understanding every other fellow citizen's problem, and try to solve their problems if possible, but refrain from aggravating by making wrong statements and moves.........and more importantly creating a national terrorism fund, where every citizen pay at least INR 1 every day which goes to the a team of professional terrorism managers, located in a central hub.The corpous would be collected on a daily basis and put into a special account from where the amount is to be disbursed periodically on a need basis for welfare measures, and security purpose.The details of spending would be made public through print and electronic media on a fortnightly basis so that everyone knows what is being done to weed out terrorism and more importantly whether the finances are being optimally used or not?
Whats you take on this?

Thursday, December 4, 2008

Training on role-model development

Role model development is important for every individual.Every one be it man or woman, young or old try to idolise someone or other during their life cycle. Idolising may be a conscious or a sub-conscious process depending upon the person.It may also happen that a single individual would pick up threads from different individual who are successful in their own lives and customize their strengths to suit his or her own need. I happen to meet one of my role model, the famed cricketer turned commentator, Wasim Akram while travelling to Dubai.Coincidentally we travelled in the same emirates flight and I could see him first hand............which was a sort of dream come true.I admired the cricketer not because I am a cricket buff, but because of his qualities like excellent work ethic, highly professional during the working hours and friendly during the lesiure time,competitive spirit, fire in the belly, never say die attitude, up when the chips are down, handling health problems and many more personality traits . I may not be a cricketer like him, however his successful behavioural traits have provided me lot of insights to move up the hierarchy as far as my own profession as a management trainer and consultant is concerned.Similarly, I look towards personalities like Steven Covey for his writing and thinking skills, Sachin Tendulkar for his professional apetite to succeed even after putting in two decades of rigorous international cricket, Mahatma Gandhi for his devotion, dedication and perserevance shown towards a cause....and few more eminent people from diverse fields.These people or should I refer them as stalwarts often provide me with readymade solutions to many queries which are either difficult to answer or complicated to comprehend.
Its important for all concerned to develop a set of role models who can provide motivation and roadmap inorder to succeed in ones professional and personal life.
To know the tricks of the right identification, assimilation and implementation of a role models behaviour in ones yours truly.

Monday, December 1, 2008

Understanding the worldclass Dubai Model

I have tried to understand and analyze the unqiue Dubai model, which has catapulted the destination from nowhere into a famous shopping and tourism spot. All my last five visits including the latest one in November 08 made me realize the sincerity with which the administrators and citizens including the expatriates have contributed towards achieving this goal.Unlike many other GCC countries who sort of try to intertwin the business model around the petroleum sector, Dubai has hovered everything around travel and tourism by putting in place landmarks like the Dubai Mall(biggest mall in the world),Burj-Al-Arab(State-of-the art Worlds first seven star hotel),Burj tower(tallest tower in the planet) and a host of shopping malls, hotels and other places of entertainment, recreation which draw tourists and business travellers from all across.An event like the Dubai shopping festival is known to all shopping geeks all over the world.The concept of integrated management where everyone is having defined roles and responsibilities with a demarcated deadline and sincere work ethic looks to be the success formula.The credit goes to all the stakeholders, and emerging economies like India in particular can draw lot of lessons from their middle-east neighbour, who have created a hub out of sand.Hats off to you.......Dubai.Indeed a case study which can be discussed not only with the management students, but also with national administrators who are responsible for building models of their respective nations.