Showing posts with label Team Work. Show all posts
Showing posts with label Team Work. Show all posts

Friday, June 25, 2010

When myopia takes over from a professional approach



Teamwork is always a beneficial proposition for a modern day organization. The benefits accrued from group beats the disadvantages hands down and therefore, almost all the forward looking organizations encourages team work to the core.The de-merits if not being managed well can snowball into a crisis especially while managing teams of knowledge workers.
A small case-let is providing valuable insights into such happening-
Ram was a trainer of a leading company offering management training solutions to a diversified list of clients.The company boasted of trainers who were as different as that of chalk and cheese,however,notwithstanding their differences, they used to gel up in the overall interest of the organization.Being knowledge workers, possessing a high proportion of intellectual know-how the bunch of trainers often had ego clashes amongst themselves on petty issues.In fact these clashes resulted because of the presence of a myopic approach adopted either on the basis of seniority, project experience, training exposure one was having, apart from the scholastic profile.The departmental head being a balanced person often mitigated such issues by nipping them at the bud.It wasn't possible every time for him to know about the existing under-currents prevailing within the team of trainers.It was time for making question papers for the trainees, which happened to be the responsibility of the course coordinator, after which the same was to be approved by all the trainers involved in imparting training on the same subject, albeit to a different set of audience.The coordinator made the paper and as a routine protocol was taking it through the panel of other trainers, for their remarks, suggestions, feedback and approval, when one of them behaved indifferently.He took the paper, kept it for two days, and after the second day, when the coordinator went for seeking his feedback, he politely said the paper wasn't up to the mark, so a new one is to be made.He also added that he needed five pages to write down his comments, to which the coordinator accepted.The coordinator tried to explain him that even though a new paper is being made, there are bound to be differences as every trainer's perception is different, their target customer's vary and the like.He wasn't ready to accept that in spite of assuring the coordinator to make the comments therein, escalated the matter to the higher-ups without the knowledge of the coordinator.The departmental head as usual understood the rationale of the move by that trainer and suggested him to take the initiative of making the paper and then circulate to the team of trainers through the coordinator.He made the paper and as expected there were plethora of comments coming from all quarters so as to develop the paper apropos the requirement of the target audience.
It was myopic approach taking over the professionalism conduct essential while working in a team.

Friday, March 19, 2010

Building a Champion Team through Teamwork






Making a champion team rests more with the leader than the followers, although one school of thought proclaims that the leader is as good as his team. After seconding this view, yours truly adds the fact that if the leader is empathetic with his team members and understands their respective strengths and weaknesses, adopts a customized strategy to handle them individually rather than a common one size fits all,the man at the helm is sure to groom mediocre talent into exceptional team members, culminating in the formulation of a cracking unit.Yours truly witnessed the same first hand at the Business Department of ICT, when the team which were at the bottom of the table in the inaugural annual sports event on 2009 went for a podium finish in 2010, solely on the basis of teamwork.Every member were motivated to give that extra bit,and this was possible because of the pep-talk and adrenaline flowing non-verbal approaches,without making them feel that they are undergoing that grind.Moreover, the approach adopted by the departmental leader with his troops is quite friendly,which makes everyone realize their respective latent potential.The ever-smiling presentation of the team leader even during the moment of crisis speaks a lot during those trying times which creates a permanent mark in the follower's mind and heart.To add to the official itinerary, of commitments and engagements which is as professional as it can be an outfit willing to be the champions need to undertake the same professional, unifying, never-say-die approach even while going for extra-curricular or fun filled moments.In fact,one common theme which gets percolated to the team members permanently,ireespective of the events that includes even departmental get-together, picnics,sporting activities is the ability to enjoy each other's success and peer learning, resulting in the development of group dynamics.Being two of the major pillars of a successful unit,the leader always considers everyone at par and is not willing to consider anyone greater than the team or its cause.The involvement of the team leader for the nurturing of a unified team having the common goals and objectives commensurate with that of the organization hinges on his sincereity towards the cause, not to mention the treatment meted out to every member from time to time.All these aspects were observed in aplenty and probably are the reasons as to why the business department of ICT came from no where in the annual sporting event and finished at the top!This should also explain the department's leadership in other professional exercises periodically, at times drawing attention from other competing departments, often found lagging behind.