Wednesday, May 26, 2010

Small Things can Do Wonders in your Business

The common belief doing the rounds of organization,is that we are the best in the class, not because we have set in the best benchmarks, but because we boast of the the unique human capital mix, which many of our competitors may not possess.However, one need to go behind the scene activities and observe each and every move with a magnifier and hear the sounds with an amplifier to know whether the statements are only lip-service or reality.It has been observed that in spite of having the best employees, most of the organizations, care a damn for their most important resource, namely the human capital.Ironically these practices are often found in knowledge driven sectors, where human resources are supposed to form the fulcrum of every activity.Short term myopic approaches often reflects the endeavours of the management, thereby reducing the confidence of the employees on the organization and its ability to protect their well-being.Protecting the well-being of the employees are not restricted to doling out an attractive pay packet with some perks and fringe benefits, here and there, it calls for that human touch from the employer towards their professional and personal issues, giving them that confidence, that the organization is standing rock solid behind them even during the moments of crisis.The small deeds so as to make that permanent mark in the mind and soul of the employees can result in with that birthday wish or by complimenting him on his new house or car or even greeting during the anniversary.All these does not cost much in true sense for an organization, but it's the absence of that culture of showing that we care which results in employee morale dwindling, affecting the productivity over a period of time.Did anyone say employee turnover and erosion of talents can also be attributed to this factor, big time, especially in knowledge driven companies.

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