I am now an EFQM (European Foundation on Quality Management) assessor. I have successfully completed the EFQM assessor program of CII (Confederation of Indian Industry) at CII-Institute of Quality,Bengaluru(erstwhile Bangalore) from 10th to 13th of June 2008. It's really amazing how "five enablers and four results" in the EFQM model makes an excellent organization through persistent effort and meticuluous planning and implementation.You can know more from www.efqm.org and also from me.
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